Commendation

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Saturday, May 10, 2008 1:39 AM

Margarita.Garcia@AllenOvery.com

Dear Geetha,

Please find below our feedback on your services and the tour we bought from you:

Compass Travel provided us with excellent service from the moment we emailed throughout the whole booking and whilst we took our tour in India. I must highlight that Anupama, the reservation agent who dealt with our reservation, was extremely helpful, quick in responding and very clear in her explanations.

We had a fantastic time in India and the tour was tailored to our requirements. We thought the services offered were very good from first point of contact at the airport, hotels, drivers, guide tours etc. We must highlight how safe and efficient our private driver was. He was also very friendly and took good care of us. We were very pleased with all our tour guides in Delhi, Jaipur and Agra. All of them seemed very knowledgeable and were very friendly. The only disappointment was in Goa as our tour did not take place. We were happy though that Mr Sengupta took personal care of our complain and met with us personally on our last day of our tour to apologise. In terms of hotels all but one  were to our standards especially the resort in Goa, Cidade Goa, which offers good facilities and good restaurant choices.

We would definitely recommend visiting India and using Compass Travel for tours as they have the expertise and can arrange tours suitable to all budgets. We plan to visit India again in the future and would use Compass Travel again.

Please do not pass our email address to anybody as we do not wish to be contacted.

Kind regards.

Margarita Garcia and Nick Marsh