Commendation

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Saturday, May 10, 2008 1:39 AM

dario.difrancesco@unimi.it

Dear M. Durjay Sengupta

My wife and I have enjoyed the tour very much.

-Hotels: hotels were chosen also according to our own specific request and were very good, perfect service;

-Transport arrangements: the tour was organized with care and professionality; we had an appointment delay one morning but it was caused by local traffic problems and was easily recovered to everybody's satisfaction;

-guides were very experienced and very knowledgeable, with some differences from one guide to the other but very good in the average. The spoken English can be improved.

Dario DiFrancesco