Commendation

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Friday, January 18, 2008 2:52 PM

nico@athanor.co.za

Hi Shweta,

The tour to India was very rich in all the things we expected; colours, sounds, smells, cultures and a very warm and tolerant people in a diverse and exciting environment.

The tour Shweta suggested was a really good choice and worked well for us. We found Rajasthan the way you presented it to have a great mix of sights and history and you took us via routes that were less beaten by travelers which we appreciated. There were times we saw very few Westerners in any given day. Nepal was also fantastic and both the guides and Compass rep were exceptional.

In every venue our guides were informative and knowledgeable and always willing to go out of their way for us. Our Nepalese guide, Diwakar, never made us feel financially compromised, and the one time we did, he intervened and got the vendor to reimburse us.

The Compass people were always excellent and we found the level of service exemplary. Every hotel we arrived at they were there to meet us, and again the next morning when we woke up. This was really impressive service delivery and they always facilitated the arrivals and departures at every destination smoothly. We found all these transitions a seamless pleasure and this was really a noteworthy aspect of the trip.

We had a wonderfully helpful and accommodating driver and he always tried to ensure our comfort. Our driver was always ready and on time and the cars provided were always very clean and comfortable. We found the driver cleaned the car every night and was always well presented and neat, which was a pleasure. We never felt that he invaded our privacy. In fact we felt the same about all the staff and guides. They were ever present yet never uncomfortably so.

We thought the way Compass put together the tour was really professional and the staff were available whenever we called which was nothing short of miraculous at times. Sanjay would pick up the phone whether we called at 8 in the morning or 12 at night. This was exceptional, and he would always resolve our problems and get back to us within 15 minutes. Also the little gifts were very thoughtful tokens at various places.

I speak for both myself and my wife when I say I would recommend Compass to any of my friends and would gladly endorse your services.

Regards

Nico and Lauren Fourie

Nico Fourie